Mayfield Heights Supervisor

The role of the Supervisor is an exciting role in which the Supervisor not only interacts with and trains team members but also becomes an extension of the Junior Branch Manager.

As a supervisor, you will be supervising part of your shift and assisting in cleaning the facility for the remainder.

Benefit Include:

• Advancement Opportunities
• Health Insurance
• Paid training
• Paid Time Off
• Staff appreciation events
• Referral Program
• Paid Incentives
• Uniforms Provided

Requirements:

• Reliable transportation to and from work
• Ability to work independently
• Strong attention to detail
• Strong communication and listening skills

Duties Include:

• Managing, training, and developing direct reports to ensure the highest level of customer satisfaction.
• Daily huddle and weekly meetings with Junior Branch Manager.
• Report customer interactions through the Salesforce platform.
• Perform inspections/final walk-throughs and correction of deficiencies in the building(s).
• Train, develop, and motivate staff.
• Identify employees who can be promoted and/or want more hours.
• Maintaining or beating budgeted labor goals.
• Re-engineering cleaning processes to become more efficient.
• Deliver supplies to buildings.
• Launder rags, mop heads, dust mop heads, etc.
• Ensure all cleaners have proper supplies and tools in advance.
• Communicating important information to staff such as changes in budgeted hours, processes, and procedures.
• Be accountable for labor overages on a weekly basis along with any customer complaints that may arise.
• Most importantly, a supervisor is expected to work with the Junior Branch Manager to generate the best possible outcome for the client as well as the company.

Why work for A Quality Facility Services?

We are disrupting the industry by utilizing innovation and execution. We invest in our team members both personally and professionally for growth, all while having fun. Working as a team is what makes us successful and keeps our staff and clients happy.

Things to keep in mind:

Supervision experience preferred. Stable work history.  If you are someone looking to grow, career advancement opportunities are available. No ceiling to one’s growth potential as the company continues to grow. We are always looking to promote from within for team members who have the will and drive for success. Why wait to apply or learn about the opportunities available?

For further information visit our website at: www.aqualityfaciltyservices.com

Follow us on Facebook: https://www.facebook.com/A-Quality-Facility-Services-199355203547053

Job Type: Full-Time

Location: Mayfield Heights, OH